All Systems Operational
ReCharge API Operational
ReCharge Admin panel Operational
ReCharge Checkout Operational
ReCharge Marketing website Operational
Shopify API & Mobile Operational
Shopify Admin Operational
Shopify Third party services Operational
Shopify Storefront Operational
(mt) Media Temple DNS Operational
Avalara Tax Calculation Service Operational
AWS s3-us-west-1 Operational
AWS s3-us-west-2 Operational
SendGrid API v2 Operational
ReCharge Developer documentation ? Operational
Google Cloud Platform Google Cloud Networking Operational
Google Cloud Platform Google Cloud SQL Operational
Google Cloud Platform Google Container Engine Operational
Google Cloud Platform Google Compute Engine Operational
Google Cloud Platform Identity & Access Management Operational
Google Cloud Platform Identity & Security Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
ReCharge Checkout response time
Fetching
ReCharge API response time
Fetching
ReCharge Admin panel response time
Fetching
ReCharge Developer documentation response time
Fetching
Past Incidents
May 25, 2019

No incidents reported today.

May 24, 2019

No incidents reported.

May 23, 2019

No incidents reported.

May 22, 2019

No incidents reported.

May 21, 2019

No incidents reported.

May 20, 2019

No incidents reported.

May 19, 2019

No incidents reported.

May 18, 2019
Resolved - Underlying DB issues have been mitigated.
May 18, 09:59 PDT
Monitoring - The failover process has completed. We will continue to monitor the availability of our API services.
May 18, 09:33 PDT
Identified - ReCharge API requests are failing due to a database issue. A failover process has begun; we are expecting the service to become available again after it completes.
May 18, 09:30 PDT
Resolved - Underlying DB issues have been mitigated.
May 18, 09:57 PDT
Monitoring - we have identified and applied a fix. we are monitoring
May 18, 07:36 PDT
Investigating - We are currently experiencing an outage on our Admin and customer portal websites. We are currently investigating to bring it back asap.
May 18, 06:50 PDT
May 17, 2019

No incidents reported.

May 16, 2019

No incidents reported.

May 15, 2019

No incidents reported.

May 14, 2019

No incidents reported.

May 13, 2019

No incidents reported.

May 12, 2019

No incidents reported.

May 11, 2019

No incidents reported.