All Systems Operational
ReCharge API Operational
ReCharge Admin panel Operational
ReCharge Checkout Operational
ReCharge Marketing website Operational
Shopify API & Mobile Operational
Shopify Admin Operational
Shopify Third party services Operational
Shopify Storefront Operational
Avalara Tax Calculation Service Operational
AWS s3-us-west-1 Operational
AWS s3-us-west-2 Operational
SendGrid API v2 Operational
ReCharge Developer documentation ? Operational
Google Cloud Platform Google Cloud Networking Operational
Google Cloud Platform Google Cloud SQL Operational
Google Cloud Platform Google Container Engine Operational
Google Cloud Platform Google Compute Engine Operational
Google Cloud Platform Identity & Access Management Operational
Google Cloud Platform Identity & Security Operational
Zendesk ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
ReCharge Developer documentation response time
Fetching
ReCharge Checkout response time
Fetching
ReCharge API response time
Fetching
Past Incidents
Apr 4, 2020

No incidents reported today.

Apr 3, 2020

No incidents reported.

Apr 2, 2020

No incidents reported.

Apr 1, 2020

No incidents reported.

Mar 31, 2020

No incidents reported.

Mar 30, 2020

No incidents reported.

Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020
Resolved - The instances of errors were external to us and have cleared.
Mar 27, 13:38 PDT
Investigating - We are seeing elevated errors from stripe and shopify. This may result in longer than usual response times and a degraded end user experience.
Mar 27, 13:21 PDT
Mar 26, 2020

No incidents reported.

Mar 25, 2020

No incidents reported.

Mar 24, 2020
Resolved - From 03:15 to 07:40 EDT we were experiencing issues with replication lag to a read replica which led to some updates not being reflected immediately, we're recovered and will be researching today.
Mar 24, 05:21 PDT
Mar 23, 2020

No incidents reported.

Mar 22, 2020

No incidents reported.

Mar 21, 2020

No incidents reported.