All Systems Operational
ReCharge API Operational
ReCharge Admin panel Operational
ReCharge Checkout Operational
ReCharge Marketing website Operational
Shopify API & Mobile Operational
Shopify Admin Operational
Shopify Third party services Operational
Shopify Storefront Operational
Avalara Tax Calculation Service Operational
AWS s3-us-west-1 Operational
AWS s3-us-west-2 Operational
SendGrid API v2 Operational
ReCharge Developer documentation ? Operational
Google Cloud Platform Google Cloud Networking Operational
Google Cloud Platform Google Cloud SQL Operational
Google Cloud Platform Google Container Engine Operational
Google Cloud Platform Google Compute Engine Operational
Google Cloud Platform Identity & Access Management Operational
Google Cloud Platform Identity & Security Operational
Zendesk ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
ReCharge Checkout response time
Fetching
ReCharge API response time
Fetching
ReCharge Admin panel response time
Fetching
ReCharge Developer documentation response time
Fetching
Past Incidents
Aug 17, 2019

No incidents reported today.

Aug 16, 2019

No incidents reported.

Aug 15, 2019

No incidents reported.

Aug 14, 2019

No incidents reported.

Aug 13, 2019
Resolved - From 9:02pm edt to 9:10pm edt we experienced a DB outage effecting all our applications. This was alerted, identified and resolved within this time frame.
Aug 13, 18:18 PDT
Aug 12, 2019

No incidents reported.

Aug 11, 2019

No incidents reported.

Aug 10, 2019

No incidents reported.

Aug 9, 2019

No incidents reported.

Aug 8, 2019

No incidents reported.

Aug 7, 2019

No incidents reported.

Aug 6, 2019
Resolved - this has been resolved
Aug 6, 10:33 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 6, 10:15 PDT
Update - we have identified the issue and applied a fix and are monitoring progress.
Aug 6, 10:13 PDT
Investigating - We are experiencing spikes in 500 http errors across our tiers and are investigating the issue
Aug 6, 08:46 PDT
Aug 5, 2019

No incidents reported.

Aug 4, 2019

No incidents reported.

Aug 3, 2019

No incidents reported.