Site 502's and Downtime

Incident Report for Recharge

Resolved

This incident has been resolved.

Posted Jan 21, 2019 - 12:38 PST

Investigating

A database server was experiencing hardware issues, affecting our customized checkout, API, and store administrator functionality. Although the site has recovered automatically, we are investigating root causes.

Posted Jan 21, 2019 - 12:14 PST

This incident affected: Recharge API, Recharge Customer Portal, Recharge Developer documentation, and Recharge Checkout.