All Systems Operational
Recharge Analytics Operational
Recharge API Operational
Recharge Charge Processing Operational
Recharge Customer Portal Operational
Recharge Developer documentation
Operational
Recharge Checkout Operational
Recharge Merchant Portal Operational
Recharge Payments website Operational
RechargeSMS Operational
Recharge Store Front Operational
Recharge Webhooks Operational
Shopify API & Mobile Operational
Shopify Admin Operational
Shopify Third party services Operational
Shopify Storefront Operational
Avalara Tax Calculation Service Operational
AWS s3-us-west-1 Operational
AWS s3-us-west-2 Operational
SendGrid API v2 Operational
Google Cloud Platform Google Cloud Networking Operational
Google Cloud Platform Google Cloud SQL Operational
Google Cloud Platform Google Container Engine Operational
Google Cloud Platform Google Compute Engine Operational
Google Cloud Platform Identity & Access Management Operational
Google Cloud Platform Identity & Security Operational
Zendesk
Operational
BigCommerce
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Recharge Checkout response time
Fetching
Recharge API response time
Fetching
Past Incidents
Sep 30, 2023

No incidents reported today.

Sep 29, 2023
Resolved - This incident has been resolved.
Sep 29, 11:59 PDT
Update - We are continuing to work on a fix for this issue.
Sep 29, 11:56 PDT
Identified - We have identified the root cause and are implementing a fix. System improvement is already being displayed.
Sep 29, 11:32 PDT
Investigating - We are aware of an issue impacting API and merchant admin. Engineering is investigating, we will provide further updates as we have them.
Sep 29, 11:25 PDT
Sep 28, 2023

No incidents reported.

Sep 27, 2023

No incidents reported.

Sep 26, 2023
Resolved - This incident has been resolved.
Sep 26, 15:53 PDT
Update - We are continuing to work on a fix for this issue.
Sep 26, 13:37 PDT
Identified - The issue has been identified and performance should be improved. We're continuing our investigation.
Sep 26, 10:54 PDT
Update - We are continuing to investigate this issue.
Sep 26, 10:30 PDT
Investigating - We're aware of an issue causing slower responses when attempting to pull products in search functions. Our team is investigating.
Sep 26, 09:34 PDT
Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.