All Systems Operational
Recharge Analytics Operational
Recharge API Operational
Recharge Charge Processing Operational
Recharge Customer Portal Operational
Recharge Developer documentation ? Operational
Recharge Checkout Operational
Recharge Merchant Portal Operational
Recharge Payments website Operational
RechargeSMS Operational
Recharge Store Front Operational
Recharge Webhooks Operational
Shopify API & Mobile Operational
Shopify Admin Operational
Shopify Third party services Operational
Shopify Storefront Operational
Avalara Tax Calculation Service Operational
AWS s3-us-west-1 Operational
AWS s3-us-west-2 Operational
SendGrid API v2 Operational
Google Cloud Platform Google Cloud Networking Operational
Google Cloud Platform Google Cloud SQL Operational
Google Cloud Platform Google Container Engine Operational
Google Cloud Platform Google Compute Engine Operational
Google Cloud Platform Identity & Access Management Operational
Google Cloud Platform Identity & Security Operational
Zendesk ? Operational
BigCommerce ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Recharge Checkout response time
Fetching
Recharge API response time
Fetching
Past Incidents
Apr 24, 2024

No incidents reported today.

Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024
Completed - The scheduled maintenance has been completed.
Apr 13, 19:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 18:00 PDT
Scheduled - Recharge will undergo required maintenance on Saturday, April 13, 2024 between 9:00 PM ET and 10:00 PM ET, resulting in up to 5 minutes of service disruption to the Recharge application. During this time, you cannot process transactions or access your merchant portal. Additionally, your customers will experience temporary unavailability of their customer portals. This maintenance is required by our service provider to improve stability and performance, and we’ve scheduled at a time to minimize impact to our merchants.

Throughout the scheduled maintenance, we’ll post updates to our status page so merchants can stay up to date. As always, our support teams are available 24/7 and can assist with any questions during this time.

Apr 10, 07:27 PDT
Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.