All Systems Operational
ReCharge API Operational
ReCharge Admin panel Operational
ReCharge Checkout Operational
ReCharge Marketing website Operational
Shopify API & Mobile Operational
Shopify Admin Operational
Shopify Third party services Operational
Shopify Storefront Operational
Avalara Tax Calculation Service Operational
AWS s3-us-west-1 Operational
AWS s3-us-west-2 Operational
SendGrid API v2 Operational
ReCharge Developer documentation ? Operational
Google Cloud Platform Google Cloud Networking Operational
Google Cloud Platform Google Cloud SQL Operational
Google Cloud Platform Google Container Engine Operational
Google Cloud Platform Google Compute Engine Operational
Google Cloud Platform Identity & Access Management Operational
Google Cloud Platform Identity & Security Operational
Zendesk ? Operational
Charge Processing Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
ReCharge Developer documentation response time
Fetching
ReCharge Checkout response time
Fetching
ReCharge API response time
Fetching
Past Incidents
Aug 8, 2020

No incidents reported today.

Aug 7, 2020

No incidents reported.

Aug 6, 2020

No incidents reported.

Aug 5, 2020
Resolved - The search function degradation issue has been resolved
Aug 5, 12:27 PDT
Update - We are continuing to investigate this issue.
Aug 5, 12:03 PDT
Investigating - We are currently investigating an issue where some merchants are unable to search for customers in their ReCharge admin.
Aug 5, 11:53 PDT
Aug 4, 2020

No incidents reported.

Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

No incidents reported.

Jul 30, 2020

No incidents reported.

Jul 29, 2020

No incidents reported.

Jul 28, 2020
Resolved - Merchant portal issue has been resolved and is now fully functional.
Jul 28, 15:01 PDT
Update - We are continuing to investigate this issue.
Jul 28, 14:52 PDT
Investigating - Merchants have reported issues navigating the ReCharge merchant portal.
Jul 28, 14:49 PDT
Jul 27, 2020
Resolved - Shopper Portal Basic experienced issues on one view from 11:50 to 12:34 PST.
Jul 27, 11:45 PDT
Jul 26, 2020

No incidents reported.

Jul 25, 2020

No incidents reported.