Unable to Manually Process Orders

Incident Report for Recharge

Resolved

Our engineers identified an issue with the Shopify app iframe affecting some merchants when attempting to manually process orders. This has since been resolved. Thanks for your patience while this was investigated

Posted Aug 18, 2021 - 14:33 PDT

Identified

We’re currently experiencing an issue with some links in the Shopify app iframe affecting some merchants. The root cause has been found and the revert is going out now.

Posted Aug 18, 2021 - 14:08 PDT

This incident affected: Recharge Customer Portal.