Degraded charge processing

Incident Report for Recharge

Resolved

Resolved: Issues related to issue Braintree/Paypal have now resolved: https://www.paypal-status.com/incident/production

Posted Oct 15, 2021 - 16:37 PDT

Monitoring

Due to an ongoing issue related to Braintree/Paypal, we are seeing slower than normal processing/failures in the UI and API. We are monitoring the situation and are seeing no other service impact

Posted Oct 15, 2021 - 16:03 PDT

This incident affected: Recharge API, Recharge Charge Processing, and Recharge Checkout.