Delay on pre-paid order processing
Incident Report for Recharge
Resolved
The incident has been resolved.
Posted Dec 01, 2022 - 14:14 PST
Monitoring
A fix has been implemented and we are monitoring charge processing.
Posted Dec 01, 2022 - 14:00 PST
Identified
The issue has been identified and a fix will be implemented shortly.
Posted Dec 01, 2022 - 12:59 PST
Investigating
We’re currently experiencing a delay in processing prepaid orders. Our team is investigating.
Posted Dec 01, 2022 - 12:51 PST
This incident affected: Recharge Charge Processing.