Degraded Service

Incident Report for Recharge

Resolved

The issue is resolved and we will continue to monitor.

Posted Oct 05, 2021 - 12:16 PDT

Update

We are continuing to monitor for any further issues.

Posted Oct 05, 2021 - 12:15 PDT

Monitoring

All Recharge services were temporarily degraded. We have deployed a fix and are seeing recovery in all services except for Recharge SMS. We are continuing to investigate and working to resolve issues related to Recharge SMS.

Posted Oct 05, 2021 - 11:45 PDT

This incident affected: Recharge API, Recharge Customer Portal, and Recharge Checkout.