Help Center access issues for some users

Incident Report for Recharge

Resolved

The CDN provider has implemented a fix and this issue has been resolved.

Posted Oct 25, 2022 - 11:54 PDT

Identified

Due to an issue with a content delivery network provider some merchants may experience errors when accessing our Help Center. We are working alongside them to mitigate the impact and will provide more information shortly.

Posted Oct 25, 2022 - 10:43 PDT