Components are not being added to some Bundles Orders in Shopify

Incident Report for Recharge

Resolved

We are observing full recovery and all affected orders have been corrected

Posted Dec 14, 2023 - 08:55 PST

Monitoring

We have validated Shopify's fix and are correcting any affected orders.

Posted Dec 14, 2023 - 08:13 PST

Identified

Shopify has implemented a fix that we are now validating.

Posted Dec 14, 2023 - 08:00 PST

Investigating

Our team has identified an issue with editing Bundles orders in Shopify which is impacting our ability to add Bundle components. We are working with Shopify to resolve the issue.

Posted Dec 14, 2023 - 06:42 PST

This incident affected: Shopify Admin.